PRIVACY POLICY

Effective Date: January 1, 2025

This Privacy Policy describes how House of Pigmentation (“Company,” “we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website, book services, purchase products, enroll in training, or communicate with us through any platform.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. BUSINESS INFORMATION

House of Pigmentation

Phone: (215) 274-0366

Email: houseofpigmentation@gmail.com

Website:  www.houseofpigmentation.com⁠

2. INFORMATION WE COLLECT

We may collect the following types of information:

A. Personal Information

When you book an appointment, purchase products, fill out forms, or contact us, we may collect:

• Full name
• Email address
• Phone number
• Mailing address
• Date of birth (if required for service eligibility)
• Appointment details and service history
• Health or skin-related information voluntarily provided for safety purposes
• Payment details (processed securely through third-party processors)

B. Automatically Collected Information

When you use our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on website
• Cookies and tracking data

3. HOW WE USE YOUR INFORMATION

We use collected information to:

• Schedule and manage appointments
• Provide services and customer support
• Process payments and transactions
• Send appointment confirmations and reminders
• Communicate service updates or policy changes
• Send marketing and promotional materials (you may opt out at any time)
• Improve website functionality and user experience
• Maintain internal business records
• Comply with legal and regulatory obligations
• Prevent fraud, abuse, or unauthorized activity

4. HOW WE SHARE INFORMATION

We do not sell, rent, or trade your personal information.

We may share information only with:

• Payment processors (for secure transactions)
• Scheduling and booking software providers
• Email and SMS marketing platforms
• Website hosting and analytics providers
• Legal authorities if required by law or to protect our rights

All third-party providers are expected to maintain confidentiality and data protection standards.

5. PAYMENT INFORMATION

We do not store full credit card or banking information.

All payments are processed securely through third-party payment processors. We are not responsible for breaches or security failures of third-party systems.

6. COOKIES AND TRACKING TECHNOLOGIES

We may use cookies, pixels, and similar tracking technologies to:

• Improve website performance
• Analyze traffic and user behavior
• Personalize user experience
• Support marketing and advertising efforts

You may disable cookies through your browser settings, but some website features may not function properly.

7. DATA RETENTION

We retain personal information for as long as necessary to:

• Provide services
• Maintain business records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

8. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18.

We do not knowingly collect or store information from minors. If we become aware that such data has been collected, we will take steps to delete it.

10. THIRD-PARTY LINKS

Our website may contain links to third-party websites or platforms.

We are not responsible for the privacy practices, content, or security of third-party websites and encourage you to review their policies before providing personal information.

11. YOUR PRIVACY RIGHTS

Depending on your location, you may have rights regarding your personal data, including:

• Access to your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Opt out of marketing communications

Requests can be submitted using the contact information below.

12. MARKETING & COMMUNICATIONS

By providing your contact information, you consent to receive:

• Appointment reminders
• Service updates
• Promotional emails or SMS messages
• Special offers and announcements

You may opt out of marketing communications at any time by following unsubscribe instructions or contacting us directly.

13. DO NOT TRACK

Our website does not currently respond to “Do Not Track” signals from browsers.

14. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time without prior notice.

Updates will be posted on this page with a revised “Effective Date.”

15. CONTACT INFORMATION

If you have any questions about this Privacy Policy or how your information is handled, contact us:

House of Pigmentation

Phone: (215) 274-0366

Email: houseofpigmentation@gmail.com

Website:  www.houseofpigmentation.com